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How do I buy tickets?+
Open an event and tap Get Tickets. Some events sell on a partner site; others sell on Rumba with QR entry — pick your seats and check out.
Where are my tickets after I buy?+
In My Account → My Tickets — here on the website and in the Rumba app. Same account, same tickets, each with its own QR code.
Can I get a refund?+
Orders bought on Rumba can be cancelled up to 48 hours before the event from My Tickets. For partner-site purchases, the refund follows the organizer’s policy — message us and we’ll help.
How do I sell events on Rumba?+
Tap Sell on Rumba and tell us about your business. Our team reviews applications — most within 1–2 days. Once approved, you publish events from your organizer dashboard.
Where can I get the Rumba app?+
The Rumba app is coming soon to iOS and Android. In the meantime, everything you need — browsing, buying, and your tickets — works right here on the website.
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