These Terms and Conditions ("Terms") govern your use of Rumba’s website, mobile app, and services (the "Services"). By using the Services, you agree to these Terms. If you do not agree, do not use the Services.
1. Eligibility & Accounts
You must be at least 18 years old, or use the Services under the supervision of a parent or guardian. You are responsible for the accuracy of your account information and for keeping your login credentials secure and all activity under your account.
2. Tickets, Purchases & Refunds
Tickets purchased on Rumba may be cancelled for a refund up to 48 hours before the event start from My Tickets; after that, sales are final. Some events are sold through third-party ticketing partners, in which case that partner’s purchase and refund policies apply. Prices and availability may change until you complete checkout.
Events may be changed, postponed, or cancelled by the organizer. Rumba is not the organizer of events listed by third parties and is not responsible for the events themselves.
3. Organizers & Sellers
If you are approved to sell on Rumba, you are responsible for your event listings, pricing, and content, and for honoring tickets you sell. Rumba charges a commission per ticket sold, disclosed before you publish. You grant Rumba a license to display your event content on the Services.
4. Acceptable Use
You agree not to misuse the Services, including: reselling or scalping tickets in violation of law, using bots or scraping, attempting to bypass security or access other users’ data, posting unlawful or fraudulent content, or interfering with the Services.
5. Intellectual Property
The Rumba name, logo, and the Services’ design and software are owned by Rumba and protected by law. You may not copy, modify, or distribute them without permission.
Rumba also publishes events created by third-party organizers and promoters. We do not own that event content and are not responsible or liable for those third-party companies, organizers, or promoters, or for any incidents, disputes, injuries, or losses arising from or relating to their events.
Those organizers and promoters own their own content and events and may have their own separate terms and conditions. Please visit their communication channels to review the terms that apply to their events.
6. Disclaimers & Limitation of Liability
The Services are provided "as is" without warranties of any kind. To the fullest extent permitted by law, Rumba is not liable for indirect, incidental, or consequential damages, and our total liability for any claim is limited to the amount you paid for the relevant order.
7. Governing Law & Changes
These Terms are governed by the laws of the State of Michigan, USA, without regard to conflict-of-laws rules. We may update these Terms; continued use after changes means you accept them.
Questions? Reach us through our Help Center at mirumba.net/help or by email at tickets@mirumba.net.